Refund policy

To be eligible for a refund or modification of your order, you must request within 24 hours of your purchase.

Refunds are only subject to items that are damaged on our behalf.

You can always contact us for any return question at alexhightowerceo@ahvision.net.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

Refunds are only subject to items that are damaged on our behalf. 

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.